For travellers with disabilities, Thunder Bay offers many services that can be helpful in getting you where you want to go. In all cases calling ahead and asking specific questions about what accessibility features are available is the best way to stay up to date, and to ensure that your needs are met.

Accessible taxis

Two local taxi companies offer accessible vehicles.

  • Diamond-Lacey's - 807-622-2227
  • Roach's Taxi - 807-344-8481

Accessible travel planning

Contact the local chapter of the Canadian Paraplegic Association - 807-344-3743

Attendant services

The Personal Attendant for Leisure (PAL) Card is used by people who use support people so that their support person does not have to pay an admission fee. This card is available to non-residents of Thunder Bay.

For more information call 807-625-3220, visit or one of the providers below:

  • Bayshore Home Health - 807-345-5322
  • Comfort Keepers - 807-628-8022
  • HAGI - 807-343-0414

Assistive devices

Some things are too big to bring with you, things break or need repairs while on holidays and need to be fixed or replaced. For those little things that make day to day tasks easier visit one of the assistive device businesses in Thunder Bay for your convenience.

  • Connect Hearing - 807-623-0322
  • Medigas - 807-345-8288
  • Motion Specialities - 807-622-1877
  • Northland Prosthetics and Orthotics - 807-344-0080
  • Shoppers Home Health Care - 807-345-6564
  • Stride Orthopaedics and Footwear - 807-344-9608
  • Superior Home Health Care - 807-623-9110

Public transit

Thunder Bay Transit buses are wheelchair accessible on all routes. Visit the transit website for all fare, route and schedule information.

Lift+ specialized transit

Also operated by Thunder Bay Transit is the Lift+ System of specialized transit vehicles. Lift+ is a door-to-door specialized public transportation service for those who due to a disability are unable to use the accessible, conventional bus service for all or part of the trip.

Call 211 for information on all community resources.

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