The Tourism Thunder Bay team welcomes input and feedback from visitors, operators, and residents and is available to assist with any tourism-related matter.
For any questions regarding visiting Thunder Bay, email us, call 1-800-MOST-FUN (667-8386) or stop into one of visitor centres while you're here. You can also connect directly with any member of our Tourism team to assist you.
Mailing Address:
PO Box 800
Suite 701, 34 Cumberland Street North
Thunder Bay, Ontario, Canada P7C 5K4
Our team
Manager, Tourism Thunder Bay |
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Tourism Development Officer |
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 Ally Drombolis |
Partnership Marketing Officer |
 Karen Martin |
Coordinator - Convention & Visitor Services |
 Jennifer Grundy |
Digital & Travel Media Officer |
 Erin Simmons |
Program Coordinator |
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| Senior Visitor Information Counsellor |
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Connie Cowling |
| Visitor Information Counsellor |
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Vacant |
Accessible Feedback Process
Tourism Thunder Bay is committed to ensuring that our services are accessible to everyone, including people with disabilities. We welcome feedback about the accessibility of our services, facilities, and communications.
We offer accessible formats and communication supports upon request. If you require an alternate format or would like to provide feedback in a different way, we are happy to work with you to meet your needs.
You can provide feedback in the following ways:
- Email: tracy.hamalainen@thunderbay.ca
- Phone: (807) 625-3960
Toll Free: 1-800-668-9360 (North America) - Mail: Tourism Thunder Bay
PO Box 800
Suite 701, 34 Cumberland Street North
Thunder Bay, Ontario, Canada P7C 5K4 - In person by appointment:
Tracy Hamalainen
Supervisor Finance and Administration
Tel: (807) 633-0619
Email: tracy.hamalainen@thunderbay.ca
All feedback will be directed to our Supervisor Finance and Administration. We will respond within 5 business days and take appropriate action to address any concerns.
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