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Reopening Ontario

The Roadmap to Reopen is the Ontario’s three-step plan to safely and gradually lift public health measures based on ongoing progress of province wide vaccination rates and improvements of key public health and health care indicators. The government has paused its exit from the Roadmap to Reopen plan in response to the evolving data around the Delta variant.

To get the latest information, updates, and impact on City services:

Visit the Thunder Bay District Health Unit website for public health recommendations and COVID-19 health information.


Proof of Vaccination

Proof of Vaccination Certifications

On September 22, the Government of Ontario requires the proof of vaccination certificates in specific types of businesses. Those businesses include:

  • Restaurants & bars (including nightclubs)
  •  Sports and Fitness Centres (gyms, fitness and recreational facilities). Including arenas for spectators, the Canada Games Complex, and private facilities
  • Casinos, and bingo halls
  • concerts, music festivals, theatres, and cinemas.
  • sporting events
  • Meeting and event spaces

For additional information on what is included, how to obtain your proof of vaccination, or the exemptions to providing proof of vaccination visit the Ontario Government's website.

Traveller restrictions

Fully vaccinated foreign nationals will be allowed to enter Canada for discretionary travel on the following dates if they meet specific criteria:

  • August 9: American citizens and permanent residents of the United States, currently residing in and arriving from the United States, and who qualify for the fully vaccinated traveller exemption
  • September 7 (intended start date): All other foreign nationals who qualify for the fully vaccinated traveller exemption

Travellers are no longer required to book a 3-night hotel stopover when entering Canada.

For more information, visit:


Visitor Information

Our friendly, knowledgeable Visitor Information Counsellors are available Monday-Saturday from 9am-5pm (EST) to provide information and answer visitor inquiries in person at the Terry Fox Information Centre, via telephone (local 807-983-2041 or toll-free 1-800-MOST-FUN (667-8386)) or through email at

Terry Fox Visitor Centre

Terry Fox Monument is currently providing visitor assistance Monday to Saturday 9-5 from an outside tent. The interior restrooms are currently closed and there are accessible portable toilets available for use on site.

Access to the monument is still available - please respect social distancing requirements when visiting.

The Pagoda Visitor Centre

The Pagoda Visitor Information Centre is currently closed for the season but you can visit virtually.

Start planning your next adventure by ordering a visitor guide
and checking out the Visit Thunder Bay from Home page!

For more information visit the Covid-19 updates pages from the City of Thunder Bay, the Thunder Bay District Health Unit, the Province of Ontario and the Government of Canada.

Industry Updates

***COVID-19 is affecting travel and tourism businesses across Canada. For more information on supports for affected businesses visit the Tourism Industry Association of CanadaTourism Industry Association of Ontario and Destination Canada websites***

SafeTravels sticker


Tourism Thunder Bay has been awarded a #SafeTravels Stamp by the World Travel & Tourism Council (WTTC) for adopting health and hygiene global standardized protocols.

The WTTC in conjunction with the industry, including the Tourism Industry Association of Ontario (TIAO) has created a self-certified Safe Travel Stamp based on worldwide industry protocols the WTTC has put together for every aspect of the hospitality and tourism sector.  

The specially designed stamp will allow travellers to recognise governments and companies around the world which have adopted health and hygiene global standardised protocols – so consumers can experience ‘Safe Travels’.

Eligible companies such as hotels, restaurants, airlines, cruise lines, tour operators, attractions, short term rentals, car rentals, outdoor shopping, transportation and airports, will be able to use the stamp once the health and hygiene protocols, outlined by WTTC, have been implemented. 

Please note, in order to apply for the Safe Travels Stamp, your business must currently be open and operating.

POST Promise logo

P.O.S.T. Promise

Tourism Thunder Bay and the Thunder Bay Community Economic Development Commission are working to prevent the spread of COVID-19 in our offices and have made the P.O.S.T. Promise and our team members are following the five key steps to workplace safety:

  1. Wash and sanitize hands
  2. Maintain physical distance
  3. Stay home if unwell
  4. Wear a face covering when required
  5. Clean & disinfect regularly

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