Contact Us
The Tourism Thunder Bay team welcomes input and feedback from visitors, operators, and residents and is available to assist with any tourism-related matter.
For any questions regarding visiting Thunder Bay, email us, call 1-800-MOST-FUN (667-8386) or stop into one of visitor centres while you’re here. You can also connect directly with any member of our Tourism team to assist you.
Mailing Address:
PO Box 800
Suite 701, 34 Cumberland Street North
Thunder Bay, Ontario, Canada P7C 5K4
Staff Directory
Manager, Tourism Thunder Bay
Paul Pepe
Manager, Tourism Thunder Bay
Tel: (807) 625-3880
Email:Â paul.pepe@thunderbay.caÂ
Tourism Development Officer
Ally Drombolis
Tourism Development Officer
Cell: (807) 621-4257
Email:Â ally.drombolis@thunderbay.ca
Partnership Marketing Officer
Karen Martin
Partnership Marketing OfficerÂ
Cell: (807)Â 627-6734
Email:Â karen.martin@thunderbay.ca
Coordinator - Convention & Visitor Services
Jennifer Grundy
Coordinator – Convention & Visitor ServicesÂ
Tel: (807) 625-2149
Email:Â jennifer.grundy@thunderbay.ca
Digital & Travel Media Officer
Erin Simmons
Digital & Travel Media Officer
Tel: (807) 632-7825
Email:Â erin.simmons@thunderbay.ca
Tourism Program Coordinator
Kirsten Kabernick
Tourism Program Coordinator
Tel: (807) 632-3289
Email:Â Kirsten.Kabernick@thunderbay.ca
Senior Visitor Information Counsellor
Connie CowlingÂ
Senior Visitor Information Counsellor
Tel: (807) 983-2041
Email:Â connie.cowling@thunderbay.ca
Toll Free:Â 1-800-MOST-FUN (667-8386)
Visitor Information Counsellor
Karen Stille
Visitor Information Counsellor
Tel.:Â (807) 983-2041
Email:Â karen.stille@thunderbay.ca
Toll Free:Â 1-800-MOST-FUN (667-8386)
Accessible Feedback Process
Tourism Thunder Bay is committed to ensuring that our services are accessible to everyone, including people with disabilities. We welcome feedback about the accessibility of our services, facilities, and communications.
We offer accessible formats and communication supports upon request. If you require an alternate format or would like to provide feedback in a different way, we are happy to work with you to meet your needs.
In person by appointment:
Tracy Hamalainen
Supervisor Finance and Administration
Tel: (807) 633-0619
Email:Â tracy.hamalainen@thunderbay.ca
All feedback will be directed to our Supervisor Finance and Administration. We will respond within 5 business days and take appropriate action to address any concerns.
