Current Level: Return to a Modified Step 2 of Roadmap to Reopen

Modified Step 2 of Roadmap to Reopen

In response to recent trends that show a rapid increase in COVID-19 hospitalizations, Ontario is temporarily moving into Step Two of the Roadmap to Reopen with modifications that take into account the province’s successful vaccination efforts.

As of January 5, 2022 at 12:01 a.m. additional public health measures have been put in place for at least 21 days (until January 27, 2022) subject to trends in public health and our health system.

Please refer to the Ministry of Health's COVID-19 Public Health Measures and Advice page as well as Ontario Regulation 263/20 Rules for Areas in Step 2 for the complete list of measures and conditions that apply to certain businesses, organizations, places and individuals.

To get the latest information, updates, and impact on City services:

Visit the Thunder Bay District Health Unit website for public health recommendations and COVID-19 health information.

Proof of Vaccination

Proof of Vaccination Certifications

On September 22, the Government of Ontario requires the proof of vaccination certificates in specific types of businesses. 

For additional information on what is included, how to obtain your proof of vaccination, or the exemptions to providing proof of vaccination visit the Ontario Government's website.

Traveller restrictions

Please be mindful that COVID-19 is still with us and that different areas of the province and the country can have different levels of the virus. At this time, the safest option is still to stay in the area of your home community or in the region.

To stay safe wherever you are, continue to follow recommended public health measures and become fully vaccinated against COVID-19 as soon as you are able.

For provincial direction regarding travel, please see Ontario's Travelling and Returning.

For national direction regarding travel, including international travel, please see Government of Canada's COVID-19: Travel, Testing, Quarantine and Borders.

For more information, visit:


Visitor Information

Our friendly, knowledgeable Visitor Information Counsellors are available Monday-Saturday from 9am-5pm (EST) to provide information and answer visitor inquiries in person at the Terry Fox Information Centre, via telephone (local 807-983-2041 or toll-free 1-800-MOST-FUN (667-8386)) or through email at

Terry Fox Visitor Centre - closed until further notice

The Pagoda Visitor Centre - closed for the season but you can visit virtually.

Start planning your next adventure by ordering a visitor guide
and checking out the Visit Thunder Bay from Home page!

For more information visit the Covid-19 updates pages from the City of Thunder Bay, the Thunder Bay District Health Unit, the Province of Ontario and the Government of Canada.

Industry Updates

***COVID-19 is affecting travel and tourism businesses across Canada. For more information on supports for affected businesses visit the Tourism Industry Association of CanadaTourism Industry Association of Ontario and Destination Canada websites***

SafeTravels sticker


Tourism Thunder Bay has been awarded a #SafeTravels Stamp by the World Travel & Tourism Council (WTTC) for adopting health and hygiene global standardized protocols.

The WTTC in conjunction with the industry, including the Tourism Industry Association of Ontario (TIAO) has created a self-certified Safe Travel Stamp based on worldwide industry protocols the WTTC has put together for every aspect of the hospitality and tourism sector.  

The specially designed stamp will allow travellers to recognise governments and companies around the world which have adopted health and hygiene global standardised protocols – so consumers can experience ‘Safe Travels’.

Eligible companies such as hotels, restaurants, airlines, cruise lines, tour operators, attractions, short term rentals, car rentals, outdoor shopping, transportation and airports, will be able to use the stamp once the health and hygiene protocols, outlined by WTTC, have been implemented. 

Please note, in order to apply for the Safe Travels Stamp, your business must currently be open and operating.

POST Promise logo

P.O.S.T. Promise

Tourism Thunder Bay and the Thunder Bay Community Economic Development Commission are working to prevent the spread of COVID-19 in our offices and have made the P.O.S.T. Promise and our team members are following the five key steps to workplace safety:

  1. Wash and sanitize hands
  2. Maintain physical distance
  3. Stay home if unwell
  4. Wear a face covering when required
  5. Clean & disinfect regularly

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